Contact Support — how to reach and what to include

Edubest support contact info (as you provided)

When to contact support

What to include in your support request (this speeds up help)

  1. School name (exact spelling).

  2. Admin name and admin username/email used for the account.

  3. Phone number registered with the account (if any).

  4. Date/time of the problem and any error messages you saw.

  5. Short description of steps you already tried (resend link, checked spam, etc.).

  6. Screenshots of the error or the reset page (if possible).

  7. Preferred contact method (phone or email) and a good time to reach you.

Security/privacy when contacting support

If you don’t get a response